Privacy Policy

1. Information We Collect

When you contact Dynamic Heating & Air, Inc. ("Dynamic," "we," "us") through our website, chat widget, or booking form, we may collect:

• Your name, phone number, and email address
• Details about your HVAC service request or project
• Your preferred appointment date and time
• Your general location within our service area

We also collect standard website usage data (pages visited, browser type, referring URL) through our hosting provider.

2. How We Use Your Information

We use the information you provide to:

• Schedule and confirm HVAC service appointments
• Contact you regarding your service request or estimate
• Send appointment reminders or follow-up communications
• Respond to your questions or messages

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. SMS / Text Messaging

By providing your phone number through our chat widget or booking form, you agree to receive text messages from Dynamic Heating & Air, Inc. related to your service inquiry, appointment confirmation, or follow-up communications.

• Message frequency varies based on your service request
• Message and data rates may apply
• Reply STOP at any time to unsubscribe from text messages
• Reply HELP for assistance

LeadConnector is the ISV (Independent Software Vendor) for Dynamic Heating & Air, Inc. LeadConnector owns and maintains the chat widget and opt-in flow used on this website.

4. Data Retention

We retain your contact information for as long as necessary to fulfill the service you requested and to comply with applicable legal obligations. You may request deletion of your information at any time by contacting us.

5. Cookies

Our website may use cookies or similar tracking technologies to improve site performance and user experience. You can disable cookies in your browser settings at any time.

6. Third-Party Services

We use the following third-party services which may process your data in accordance with their own privacy policies:

• GoHighLevel / LeadConnector — CRM and messaging platform
• Vercel — website hosting

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at the information below.

8. Contact Us

If you have questions about this Privacy Policy, contact us: